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We need to get some information before we can provide the best possible care for you. To do this we ask that you fill out the following short questionnaire.
- 8am to 10pm - Monday to Friday
- 10am to 6pm - Saturday
- 10am to 6pm - Sunday
Who can we treat?
We can treat you or a child in your care. For anyone else, they must be signed up to Webdoctor and book their own consultation. You cannot book a video consultation for another adult, they must have their own account.
We define an adult as anyone aged 17 years or older.
We can only treat patients who are physically located in the Republic of Ireland at the time of consultation.
For patients who are overseas, we can offer medical advice ONLY. We cannot issue prescriptions, medical certificates or referrals if you are outside the Republic of Ireland.
If you are booking a video consultation for a child, you MUST be physically present with the child at the time of the video consultation. This is for reasons of medical safety as the doctor will have to be able to see and hear the child on the video call.
How much does it cost?
Prices for a video consultation with a doctor start at just €35. Prices vary depending on the time of day.
If you are a Corporate Care member your consultation will be free or discounted.
Some of the things we can treat
For information on Coronavirus/COVID-19
, please see our help page here
We can treat most common illnesses that may not require a physical examination. Some of the things we can treat include:
We can also provide:
- Coughs and Colds
- Sore throats
- Upset stomach
- Cystitis and Urinary tract infections
- Skin and eye issues
- Diarrhoea and vomiting
- Anxiety and low mood (Note: we do not provide controlled medicines, like Xanax or any sleeping tablets)
- Joint or back pain
If you have a question about whether your request can be dealt with in a video consultation
- Referrals to hospital consultants
- Medical certificates (please note we do not issue retrospective medical certificates)
- Referrals for X-rays/scans such as X-rays ultrasound, MRI and CT.
: please email firstname.lastname@example.org
and we’ll get back to you.
What do I do if I (or my child) have an emergency?
For medical emergencies, you should contact the Emergency Services on 112 or 999.
If you feel you will do harm to yourself or have suicidal thoughts we urge you to contact your local Doctor, a family member, friend or work colleague. The Samaritans can be contacted on 116 123. Pieta House provides suicide and self-harm support services all over Ireland and more information can be found here.
If you, your child or a young adult is clearly ill and a purplish or red rash has appeared, press the side of a glass tumbler firmly against their skin. If you can see the rash through the glass, the person has septicaemia (blood poisoning). Seek urgent medical help at the A&E department of your local hospital, or call 112 or 999 to request an ambulance.
What we don't treat
- Profuse bleeding
- Broken or fractured bones
- Any ear complaint, ear pain or ear infections
- Sudden onset confusion, drowsiness or sleepiness
- Severe, sudden onset chest pain
- Severe breathing difficulties
- Sudden severe pain or weakness
- Sudden onset, severe (“thunderclap”) or incapacitating headache
- Sudden onset, severe abdominal pain
- Calf pain, if you are on the contraceptive pill (except Noriday and Cerazette)
- Severe testicular pain or testicular lumps
- Breast lumps of any type
- Issues specifically relating to pregnancy. Please be aware your doctor may ask you to attend your local GP if you are pregnant or need a physical exam.
- Ergonomic assessments for workplace or home office equipment
- A need for controlled medication (e.g. benzodiazepines, morphine, codeine, modafinil, pregabalin or gabapentin), z-drugs (e.g. sleeping tablets like zolpidem), opiates (e.g. tramadol and other related painkillers) or heroin substitutes