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Our Dedicated Support Team Are On Hand To Answer Your Queries


Have A Question?

We are happy to help! We have a list of our most frequently asked questions available – you might find your answer here. If you can’t find the answer, not to worry! Our dedicated support team are on hand to help with any queries or concerns you may have.

If you have a medical query related to a specific treatment order or video consultation, our medical team will respond to you via our secure messaging service in ‘My Treatments’ on your patient account. We cannot discuss medical questions via phone or email.

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Our Support Team Is Standing By To Help You!
Customer Review is a wonderful service that I have used many times. The GPs are great and I’m always amazed how much they can gauge over a video call. Customer support top notch and found the platform simple to use. Have recommended it to other people and would do so again.

—Elva, 19th January 2022 In The Media

As Ireland's leading online doctor service, is regularly featured in the national media.
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Visit our media page