Webdoctor GP Dermatology Service

GP Dermatology Consultation

Irish-registered doctors

Available 7 days a week including evenings


Dermatology Treatments That We Provide

Our online dermatology service revolutionises skin care accessibility. Through our CE-marked digital platform, patients can connect with multiple GPs with a special interest in dermatology remotely, offering convenience and efficiency, as well as the highest levels of safety and patient care.

Through our dermatology service, patients can seek advice for various skin conditions via secure video consultations and image submissions.

Our service enhances early detection and management of skin ailments, reducing unnecessary and costly dermatology office visits and waiting list.

  • Topical Treatments (Creams & Gels)
  • Oral Tetracycline Antibiotics (Tablets)
  • Oral Antiviral Medication (Tablets)
  • Topical Steroids (Creams, Ointments, Gels & Foams)
  • Oral Antihistamines
Our service enhances early detection and management of skin ailments, reducing unnecessary and costly dermatologist office visits and waiting times.

The following services are included or excluded for safety reasons:


  • You will receive tailored dermatology advice from one of our GPs with a specialist interest in dermatology.
  • We can provide a prescription or a referral for a hospital consultant or test if clinically appropriate.
  • You will need to provide 2 clear, up-to-date photographs of your skin condition


  • This service is not suitable if you are booking on behalf of a child with a non-blanching rash and a high fever over 38 degrees celsius.
  • If you require medication that cannot be prescribed by a GP, we can provide you with a referral to a Consultant Dermatologist.
Request Prescription Instead

How It Works

Complete an online questionnaire about your skin health which will be reviewed by our doctors to ensure safe prescribing. A prescription for your treatment or a referral will be issued where clinically appropriate.

Step 1

Online Questionnaire

Complete a simple, secure online questionnaire to allow us to provide the best possible care. You must include 2 high-quality photos of your skin condition. The consultation will not be able to proceed without these photographs.

Step 2

Pick Your Time

Choose from a range of appointment times, including evenings and weekends. If our doctor requires further clinical information to help safely assess your request, they will send you a message via your secure patient account.

Step 3

Speak With a Doctor

Receive tailored dermatology advice, a prescription or a referral for a hospital consultant or tests.

Customer Review

I got an appointment very quickly for the same day and wasn’t kept waiting long when the appointment time came. The doctor I saw was lovely and made feel so comfortable. It’s great that the details of the consultation, diagnosis and treatment plan are thre in your dash to refer back to and my prescription was emailed to my pharmacy right away. When I got my prescription, I had a question about it and messaged the doctor I had seen, using the message option in the app. He answered very quickly and wasn’t at all put out at my questioning. He told me that I had asked a great question and gave me a reply that put my mind at rest. All in all, I think this was a fantastic service.

— Amy, 13th April 2024

Important Medical Information

Who is this service suitable for?

This service is suitable for you if:

  • You can provide 2 clear, up-to-date photographs of your skin condition.
Who is this service not suitable for?

This service is not suitable for you if:

  • You are booking on behalf of a child with a non-blanching rash and a high fever over 38 degrees celsius. A non-blanching rash is a rash which does not disappear with pressure, especially using the ‘glass test’.
  • You cannot provide 2 clear, up-to-date photographs of your skin condition.
  • You are requesting a medication that can only be prescribed by a consultant dermatologist. If this is the case, we can issue you with a referral to request this treatment if medically appropriate. If you are unsure if the medication you’re requesting can be prescribed by a GP, please feel free to email info@webdoctor.ie
When can I speak with an online GP about dermatology?
Patients can avail of appointments 7 days a week, including evenings and weekends.

Appointments are available during the following times:
Monday – Friday: 8 am – 10 pm
Saturday: 10 am – 6 pm
Sunday: 10 am – 6 pm

What happens in the online dermatology video consultation?
Our experienced GP will discuss your dermatology concerns and symptoms. As it is a video consultation, the GP will have the benefit of seeing you, enabling them to make important clinical observations.

A management plan will be provided, which may include a prescription for medication or a referral for further assessment/ investigations.

A copy of the doctor’s notes and advice will be sent to you via your secure patient account for your records.

What can we treat?

We can treat some of the most common dermatological conditions. These include:

  • Acne
  • Eczema
  • Psoriasis
  • Rosacea
  • Urticaria (Hives)
  • Infective skin conditions, like Cold Sores and Impetigo
  • Undiagnosed rashes
Are there conditions that you cannot treat?
There may be conditions when it is not safe for us to manage your condition via an online GP video consultation. If this is the case, our doctors will explain the reason for this and discuss your options with you. This might include a referral to a consultant specialist.
Who can we treat?

Our doctors can treat you or a child in your care.
If you are booking a GP dermatology video consultation for a child, both you and the child MUST be physically present during the video consultation. The video consultation will not be able to proceed if both parties are not present and visible.

You cannot book a GP dermatology video consultation for another adult, they must have their own confidential medical account. You can register for a Webdoctor.ie account here.

Our service regards an adult as anyone who is 17 years or older.

Can I use this online GP video consultation service if I’m abroad?
Our doctors can only treat patients who are physically located in the Republic of Ireland at the time of the consultation.
Can I get treatment for seborrheic keratosis via Webdoctor.ie’s GP Dermatology Consultation service?
A seborrheic keratosis is a common skin growth that people tend to get as they age. These growths (lesions) often look waxy or scaly in texture, and they are slightly raised. Seborrheic keratosis lesions can be light tan, brown or black in colour, and they are not harmful.

These lesions are noncancerous (benign) and they are not contagious. While they do not require treatment, many people choose to have them removed as they can become irritated by clothing.

Seborrheic keratosis lesions form gradually and usually take on a round or oval shape. They appear as a flat growth or slightly raised bump, varying in size. Typically, these lesions form on the face, chest, shoulder or back.

Through this online service, our GPs can diagnose seborrheic keratosis, and we can provide specialist referrals for removal where clinically appropriate.

Can I use this service to request treatment for actinic keratoses?

Actinic keratoses is sometimes referred to as “solar keratoses”, and as the name suggests, it describes a skin condition caused by sun damage. Actinic keratoses are patches of dry, scaly skin that can feel rough in texture. 

Actinic keratoses can be the same colour as your skin or can range from pink to red or brown. They form on areas of the body that are often exposed to sunlight e.g. the face, hands, arms, ears, scalp, and legs.

While these patches are usually not harmful, there is a small chance that they can develop into skin cancer. If you notice new patches forming, you should see your GP. You should also see your GP if your actinic keratoses patches:

  • Begin to change colour or shape
  • Feel tender
  • Start to bleed
  • Develop into a lump

Through our online service, we can diagnose actinic keratoses and provide prescriptions for treatment and specialist referrals where clinically appropriate.

Is seborrheic eczema treatment available via this service?
Seborrheic eczema is a common type of chronic dermatitis which typically affects sebaceous gland-rich (oily) areas of the body e.g. the scalp, eyebrows, ears, eyelids, nose, and chest. The condition causes the skin to become inflamed, and dry and scaly patches form. Seborrheic eczema is an inflammatory skin condition that can affect both babies (cradle cap) and adults.

While seborrheic eczema can be irritating, it is not contagious and it does not cause permanent hair loss.

Seborrheic eczema can go away without treatment but sometimes, you may need to use medicated shampoo or other long-term medications to clear up symptoms and prevent flare-ups.

Through this online service, our GPs can diagnose seborrheic eczema, and we can provide prescriptions for treatment where clinically appropriate.

Can we diagnose and treat vitiligo skin through this online service?
The colour of eyes, hair and skin is determined by melanin, a substance produced by the body which provides pigmentation – more melanin means darker skin. Vitiligo is a skin condition that causes the loss of skin colour as it occurs when the cells that produce melanin die or stop functioning properly. This causes patches of lighter skin to develop.

Vitiligo can affect any part of the body, the hair, and even the inside of the mouth. Over time, these patches tend to get larger.

Vitiligo affects people of all skin types but is more noticeable in people with brown or black skin. While the condition is not contagious or harmful, it can cause distress.

Treatment may restore colour to the affected skin but will not prevent the continued loss of skin colour or recurrence.

Through this online service, we can diagnose vitiligo and provide a prescription or referral for treatment where clinically appropriate.

Can I request folliculitis treatments through this online service?
Folliculitis is a common skin condition that occurs when hair follicles become inflamed. This is often caused by a bacterial infection, and it can be itchy and sore.

Hair grows from tiny pockets in the skin, known as hair follicles, and folliculitis can often look like small pimples around these follicles. However, the infection can spread and crusty sores can develop on the skin.

Mild folliculitis can heal without treatment but more serious and recurring instances may need prescription medication to ease symptoms and clear the infection. Without treatment, more severe infections can cause scarring of the skin and/or permanent hair loss.

Through this service, we can diagnose folliculitis and provide a prescription for folliculitis treatment where clinically appropriate.

Why Choose Webdoctor.ie?


All of our doctors are registered with the Irish Medical Council and provide convenient and confidential healthcare to our patients.


The same doctor-patient confidentiality exists as in a regular face-to-face consultation, so you’ll be in good hands.


Webdoctor.ie was created by and is led by medical professionals, so patient safety is always our priority.


From the comfort of home, avail of instant access to medical expertise, including evenings & weekends.


Affordable healthcare with prescriptions (subject to clinical suitability) from just €25 and video consultations starting from €49.


Webdoctor.ie is an Irish-based healthcare provider that has carried out over 130,000 patient consultations.

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